Students who display unacceptable or disruptive behavior during class will receive a warning. If behavior issues persist, we will have an additional conversation with the parent or guardian. we understand that some students need extra patience and care, and we will make adjustments in our approach by working with parents and guardians. Ultimately, if the behavior is creating an unacceptable environment for other students and our team, the art studio may decline accepting the student into further classes. Our goal is to create a welcoming space for all students and we will always try to accommodate students’ needs by working as a team with the parents and guardians. we will also consider the experience of all students within the class when addressing these situations.
Payments & Make-Ups
Payments for Recurring Weekly Classes (September - June)
OUR weekly kids, tweens, Teens and Mommy & Me class start dates & closures generally follow the public school schedule between September and June. We offer weekly classes at a monthly fee, which covers 4 weekly classes (intended to be taken consecutively) with each class running for 1 hour and 45 minutes. Missed classes or classes skipped due to studio closures can be made-up during the next available class. Renewal of the monthly fee occurs only once the prior monthly fee (4 classes) has been completely used and the student attends a following class. Unused classes at the end of June do not carry forward to the following school year in September nor can they be applied to the Summer Program or other Workshop and programs. Payments are non-refundable and prices are subject to change.
New students are able to join at any time during the month. There is no supply fee as we’ve factored the cost of art supplies into the monthly fee. We offer trials for purchase before committing to a full month (4 classes). Options are available for additional classes per week and we offer a discount for siblings.
During school breaks (i.e. Winter, Mid-Winter & Spring Break), regular classes are paused and will resume after the break. During this time, we hold workshops and programs at the studio, which are not covered by the monthly fee. No pricing adjustment is made for months with either 3 or 5 classes resulting from how the calendar naturally falls around weekdays and school closures. Classes skipped due to school breaks can be made up at the next available class in line with our policy above.
Payments for Summer Program (July - August)
Summer packages can only be used on summer half-day classes and there are no full day options. Unused classes do not transfer to the weekly classes during the school year, nor can they be used during a following summer program. All packages expire at the end of The summer Program and No adjustments or refunds are made for unused classes. All classes must be scheduled via the website’s summer program page by 12pm the day before class.
Closures
Scheduled studio Closures can be found on at the bottom of our Closures Page. Any unscheduled class cancellations due to weather or other unforeseen matters will be emailed in advance of class. All Purchased classes will carry forward to the following week or be held as a credit for future use. We can offer refunds for cancellations when the studio cannot reschedule a class or the student cannot attended a rescheduled class.
Other Misc Policies
Parents/Guardians are responsible for child drop-off/pick-up at the start and end of scheduled classes, and notification of early drop-off or late pick-up must be provided to the Studio staff. Photo and video MAY BE TAKEN FOR advertising and social media purposes without compensation and prior notice. Artwork left behind will be recycled if not picked up after 3 months.
Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered through our website.
Information Collection We collect information through our sign-up forms and check-out page. When you fill out our sign-up forms, we gather data including but not limited to your name, contact information, allergies, and class-specific preferences. This information is essential for maintaining a student profile and ensuring a personalized experience tailored to students’ needs. For credit card processing at check-out, we utilize trusted third-party processors called Stripe (online) and Square (in person). Your credit card information is securely captured and protected by them, ensuring the highest standards of security.
Purpose of Information Collection The information collected through our sign-up forms is used primarily for administrative purposes, such as managing student profiles, communicating with you regarding classes or events, and accommodating any specific requirements or preferences you may have disclosed. Credit card information is solely used for processing payments related to our services and is not accessed or stored by us. We prioritize your security by entrusting this process to reputable third-party processors.
Disclosure Only the information provided through our sign-up forms is disclosed to our team. We employ strict confidentiality measures to ensure that your personal data is accessed only by authorized personnel for legitimate purposes related to providing our services. Credit card information, however, remains strictly confidential and is not disclosed to us. It is securely handled and protected by our trusted third-party processors.
Security Protocols We prioritize the security of your information and have implemented measures to safeguard it against unauthorized access, disclosure, alteration, or destruction. Our website and internal systems are regularly monitored to maintain a high standard of security. our third-party payment processor adheres to industry-leading security protocols to protect your credit card information during transactions.
Liability Waiver
I acknowledge and agree to the following terms as a condition for participation in activities by myself, my child or any other person(s) for whom I am legally responsible (the “Student”), including art classes and other activities provided by The Art Studio RVC, LLC (the “Art Studio”), including the provision of assorted snacks and meals as may be provided by the Art Studio, its employees, agents, and volunteers (collectively referred to as "the Business").
Acknowledgment of Risks: I understand and acknowledge that participation in the activities provided by the Business involves some level of risk, including but not limited to the risk of physical injury, injury resulting from improper use of supplies, materials, tools, the physical studio space, furniture / fixtures, or any other items by the Student or other students, allergic reactions to food or materials, or other possible harm. I willingly assume all risks associated with the Student’s participation.
Health and Allergies: I confirm that the Student is in good health and capable of participating in the activities safely. I have informed the Business of any allergies or medical conditions the Student has, especially those related to food or materials. I understand that the Business, while it will take reasonable precautions, is not an allergen-free environment and that exposure to allergens, such as nuts, is a possibility.
Waiver and Release of Liability: I, on behalf of the Student and any heirs, executors, administrators, and assigns, hereby waive, release, and discharge the Business and its employees, agents, and volunteers from any and all claims, liabilities, or demands of any kind, known or unknown, arising out of or related to the Student’s participation in the Business's activities, including but not limited to those related to personal injury, illness, or property damage.
Emergency Treatment: In the event of an emergency, I authorize the Business to contact emergency services (through 911 or the equivalent) and authorize them to provide medical treatment to the Student. I agree to be responsible for any expenses incurred due to such treatment.
Photo Release: I grant the Business permission to use photographs or videos of the Student taken during activities for promotional, security, or safety purposes, without compensation and without prior notice.
Governing Law: This waiver shall be governed by and construed in accordance with the laws of New York State.
Acknowledgment: I have carefully read this waiver and fully understand its contents. I am aware that by agreeing to this waiver, I am waiving legal rights on behalf of myself, my child or any other student(s) for whom I am legally responsible and I agree to it voluntarily.
Your acknowledgment of and agreement to the above Policy & Terms of Service is evidenced by checking the box that reads “I agree to the Art Studio’s Policy & Terms of Service” upon check-out of a class purchase. By checking this box, you also agree that your consent to the Policy & Terms of Service remains in effect for all current and future classes, whether they are purchased online or in person.
